These terms apply when you buy a painting or order a commission through danabek.art. An inquiry on the site doesn't commit you to anything: a contract exists only once we have agreed the terms and you have paid. How I handle your data is described in the Privacy policy.
1. Seller
The works are sold by the artist Dana Bek (Ukraine), who operates as a registered sole proprietor. FOP Bek Bohdana Arkadiivna
Tax identification number: 3468310263
Registered address: 1 Volodymyrska Street, Apt. 77, Khmelnytskyi, 29001, Ukraine.
All orders are placed in accordance with the terms of sale published on this website.
Contacts: bohdana.bek@gmail.com · Telegram @bek_dana · Instagram @dana.bek.art
Complaints and questions go to these contacts; I reply within 3 working days.
2. How a purchase works
- You choose a work on the site and send an inquiry.
- I reply personally with more photos or a video, and we agree the price in your currency, payment and shipping. Before you pay, I send you a written confirmation (message or e-mail) of all purchase terms with a link to these terms.
- The sale is concluded once you have paid (or paid the agreed deposit). From then on the work is reserved for you.
Every work is a one-of-a-kind original. If two people ask about the same work, it goes to whoever agrees the terms and pays first.
3. Prices and payment
- Prices are listed for the canvas on its stretcher, unframed, in Ukrainian hryvnia (₴), euros (€) and US dollars ($). You pay in the currency that is most convenient for you. Prices are fixed at the time of publication and will not change during the ordering process.
- Payment: from Ukraine — by invoice to my business (FOP) account; from abroad — via PayPal. Other methods can be agreed individually.
- You pay the price of the work and shipping. I add no fees; fees charged by your bank or payment service (if any) are yours.
- Cash on delivery (Ukraine only) requires a deposit agreed individually.
- International shipments leave only after full payment.
4. Shipping
- Shipping is not included in the price and is paid by the buyer at the carrier's rates.
- Ukraine: Nova Poshta or Ukrposhta, your choice. I ship within 3 working days of payment.
- Other countries: we choose the carrier and service together; I confirm the cost and timing before shipping. Customs duties, taxes and fees in the destination country (if any) are paid by the buyer.
- The work is packed with corner protectors, film and heavy cardboard. The shipment is insured with the carrier for the full value of the work.
- You receive a tracking number once the parcel is on its way. Each work comes with a signed certificate of authenticity.
5. Receiving your parcel
- Please inspect the parcel at the pick-up point or with the courier, before signing for it.
- If the packaging or the painting is damaged, don't accept the parcel: have the carrier's staff record the damage and message me right away with photos of the packaging and the painting.
- Transit damage is resolved together: restoration, a refund or another solution of your choice. I handle the claim with the carrier and the insurer.
- Inspecting the parcel upon delivery helps ensure that an insurance claim can be processed quickly.
6. Cancelling a purchase and returns
Right to cancel. You may cancel the purchase within 14 days of receiving the painting, without giving a reason. Just message me by e-mail or Telegram before the period ends (you can use the form in section 10).
Returning the painting. Send the painting back within 14 days of telling me you are cancelling:
- undamaged and unaltered (frame, varnish, etc.);
- securely packed (ideally in the original packaging);
- together with the certificate of authenticity.
Return shipping.
- Buyers outside Ukraine pay the return shipping themselves.
- For buyers in Ukraine, you can use Nova Poshta's “Easy Return” service or pay for return shipping yourself.
Refund. I will refund you within 14 days of receiving the painting back (or proof that you have sent it), using the same payment method you used. The time it takes for the refund to reach your account depends on your bank or PayPal. Shipping costs are non-refundable.
Commissions. Paintings made to your individual order cannot be returned (section 7).
7. Commissions
- The price, size, timing and palette are agreed individually before work begins.
- I start after a deposit agreed for each commission; the rest is paid when the painting is finished, before shipping.
- I send studies and progress photos; changes are made together at the study stage.
- A painting made to your order cannot be returned.
- Cancellation of a commission. If you decide to cancel your commission, please let me know as early as possible. The amount refunded from your deposit depends on the stage of the work: I will account for the work already completed and any agreed expenses, and refund the unused balance of the deposit. If the painting has already been completed, we will discuss the cancellation terms separately.
8. Copyright
When you purchase a painting, you become the owner of the physical original. Copyright in photographs of the artwork, including the right to make copies and print reproductions, remains with the artist. You are welcome to photograph the painting in your home and share the photos — I would appreciate a tag to @dana.bek.art.
9. Governing law and disputes
These terms are governed by the law of Ukraine. If you are a consumer living in the EU, you keep the protection given to you by the mandatory rules of your country, and you may go to the courts of your country. Please write to me first — most questions are solved by message.
10. Cancellation form
Copy this text, fill it in and send it to bohdana.bek@gmail.com or Telegram @bek_dana:
To: Dana Bek
I hereby give notice that I cancel my contract for the sale of the painting: [title]
Ordered on / received on: [……]
Name of buyer: [……]
Address of buyer: [……]
Date: [……]